We use the information we collect about you to administer your account, promote products and services to you, and for market research purposes.
When you contact FloorSkills we collect your e-mail address. We may also keep a record of which products and services you are interested in. We also request your telephone number, which allows us to contact you urgently if there is a problem with your order. We will communicate with you by e-mail, telephone or letter.
The information collected about you by FloorSkills is to make sure that any communications about our services or offers that we send you are relevant. We may use the information we collect to occasionally notify you about important changes to our website, services, products and offers.
We do not pass on your details without your permission to anyone else unless it is in relation to services you have used. We will not sell, rent, share, trade or give away without your permission any information we hold about you.
FloorSkills may send you useful and personalised marketing information and advice. You can choose to unsubscribe from our newsletters at any time. If you are unhappy to receive these mailings from us please let us know via our contact form .
You have a right to ask for a copy of the information we hold on you and to have any inaccuracies corrected.
By using our website at www.floorskills.co.uk, you consent to the collection, processing and use of this information.
We cannot be held liable for any loss that you may suffer if a third party obtains unauthorised access to any data, including account details or details you provide us when accessing or ordering from this website unless this can be proven at law to be due to our negligence.
The FloorSkills website uses ‘cookies’ which are small pieces of information stored on your computer’s hard drive by your browser. These allow us to recognise you and to provide features to make your use of our website a personalised experience. Most browsers allow the cookie function to be turned off.
For further information regarding all aspects of FloorSkills contracts with customers please ask to see our Terms and Conditions .
FloorSkills, Lyndons Farm, Pollhead Line, Earlswood, Solihull, B94 5ES